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How we use your information

Ipsos MORI is part of the Ipsos worldwide group of companies. This privacy policy explains how we use any personal information we collect about you when you use this website.

Topics:

What information do we collect about you?
How will we use the information you provide?
How do we ensure my personal information is secure?
How do we use "Cookies"?
Links to other websites
How you can get access to your information and/or correct it?
Changes to our privacy policy
How to contact us

What information do we collect about you?

We collect information on website usage using cookies as set out in the “How do we use “cookies” section below.

If you submit an application to join our Telephone Interviewer panel, we will collect the personal information you provide when submitting your application. We will also collect any information submitted using this site by Telephone Interviewers using the Self Service Portal.

How will we use the information you provide?

The personal information provided when submitting an application to join our Telephone Interviewer Panel and during the Assessment and Training process is used to help assess your suitability to work as a Telephone Interviewer. Some of the information we may ask for is sensitive personal information, such as information relating to your ethicity. We need this information to monitor our effectiveness in complying with legislation on equality issues and to ensure we meet our legal and contractual obligations. The personal information you provide will be subject to appropriate security measures and will only be accessed by those authorised to do so.

We will NOT pass your personal information to third party companies outside our own organisation unless we are required to do so by law.

If you are accepted onto our interviewer panel, the personal information you provided will form part of your interviewer record file. If your application is not successful, we will hold the information securely for 6 months in case of query, after which time, it will be securely destroyed.

Information provided by our Telephone Interviewers using the "Self Service" Portal will be used to allocate you to projects on shifts booked using the Portal. We may also use the information you provide to maintain your interviewer records; maintain a record of your use of this site and for other lawful business purposes related to your work with Ipsos as a Telephone Interviewer.

How do you ensure my personal information is secure?

We take very seriously our responsibilities to keep your personal information secure. As such we take every reasonable precaution to ensure your information is protected from loss, theft or misuse. These precautions include appropriate physical security of our offices, controlled access to computer systems, and use of secure, encrypted internet connections when collecting personal information.

As part of our commitment to the security of your information, Ipsos has regular internal and external audits of its information security, and is accredited to the International Standard for Information Security, ISO 27001.

Cookies

By using this website, you agree to our use of cookies and the collection of information from your PC/Laptop or other computing device you may use as outlined below

Our website uses 'cookies' to collect and store some information. These are small files stored on your computer. You can find out more about what cookies are and how they work by visiting www.aboutcookies.org.

The cookies used in connection with this website are as follows:

Site/Domain/Host Cookie Name Purpose of cookie
telephoneselfservice.ipsos-mori.com
(This web-site)
ASP.NET_SessionId This is set for all users of the website to distinguish you from other users and to help users log into the site.
cookieconsent This is set to store your acceptance of the cookies and to hide the cookie warning. This cookie expires after 1 year.

This web site detects your computer's operating system, screen resolution and the browser you are using in order to adjust the site to best suit your system. This is done by the use of a cookie created on your computer. This information is returned to us and stored in an aggregated form for statistical purposes only. We do not collect or store any personal information.

It is possible for you to delete 'cookies' or to prevent their use by adjusting the browser settings on your computer. However if you do prevent our website from using cookies, it may not function properly, and you may not be able to use all its features.

Links to other websites

This website may contain links to other websites. This privacy policy only applies to this website. When you use any links provided to visit the other websites, you should read the privacy policy for that site before you provide any personal information.

How can you get access to your information and/or correct it?

If you need to update or correct your personal information, please contact Telephone Operations. They can be contacted by email sent to UKEdinburghInterviewers@ipsos.com

You also have the right to request a copy of the personal information that we may hold about you. For further details of how to obtain a copy of some or all of your personal information, please email: compliance@ipsos.com with "Telephone Interviewer Portal" in the subject line.

Or you can write to: REF "Telephone Interviewer Portal"
Compliance Department
Ipsos
3 Thomas More Square
London E1W 1YW
United Kingdom

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. Our privacy policy was last updated on the 28th of October 2014.

How to contact us

Please contact us if you have any questions about this site or our Telephone Operations, please contact UKEdinburghInterviewers@ipsos.com

If you have any questions regarding this privacy policy, or how we may use your personal information, please contact our Compliance Department. They can be contacted by email sent to compliance@ipsos.com with "Telephone Interviewer Portal" in the subject line.

Or you can write to: REF "Telephone Interviewer Portal"
Compliance Department
Ipsos MORI
79 – 81 Borough Road
London SE1 1FY
United Kingdom

Useful Links:

Ipsos MORI: www.ipsos-mori.com
Information Commissioner’s Office: www.ico.org.uk